Our Values are what make us who we are

Based on Trust, Respect, Collaboration, Initiative and Accountability, our values create a healthy and enjoyable workplace culture whilst ensuring we provide the best customer experience possible.


We respect

  • We treat others as we would like to be treated.
  • We approach all relationships in an attempt to understand the others’ needs.
  • We don’t throw each other under the bus.
  • We treat everyone as a client; both internally and externally.

We trust each other

  • We are honest, open, ethical and fair. People trust us to adhere to our word.
  • We act in a manner that builds trust with our clients, colleagues, strategic business partners, and other stakeholders. Actions speak louder than words.
  • We are good stewards and managers of all that we are entrusted with. We will action what we say in the time we say we will; even when it is difficult.


We are accountable

  • We are comfortable about being called to account through a number of lenses; Personal, Professional, Environmental, Ethical, and Social.
  • We make sustainable choices.
  • We strive to be generous, participative, and proactive in the communities in which we operate.

We take initiative and challenge convention

  • We are a company of diversity, different ideas, strengths, interests, cultures and backgrounds and these bring enriched perspectives.
  • We encourage healthy debate and differences of opinion.

We collaborate

  • We leverage collective genius.
  • We look to find synergy amongst our staff, colleagues and with our clients.
  • We work together to find our clients the right solution (not always the best solution).
  • We are one national team without barriers.

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