Our Values

Cook Costello’s proud values are what makes us who we are. Based on Trust, Respect, Collaboration, Initiative and Accountability, our values help to create a healthy culture and ensure our team aim to provide the best client service possible.

We respect our clients and each other

What do we mean?

We will treat others as we would like to be treated.

We will approach all relationships with an attempt to understand the others’ needs.

We don’t throw each other under the bus.

We treat everyone as a client; both internally and externally.


We trust each other

What do we mean?

We are honest, open, ethical and fair. People trust us to adhere to our word.

We will act in a manner that builds trust with our clients, colleagues, strategic business partners, and other stakeholders. Actions speak louder than words.

We will be good stewards and managers of all that we are entrusted with. We will action what we say in the time we say we will; even when it is difficult.


We collaborate

What do we mean?

We leverage collective genius.

We look to find synergy amongst our staff, colleagues and with our clients.

We work together to find our clients the right solution (not always the best solution).

We are one national team without barriers.

We are free to take initiative and challenge convention

What do we mean?

We are a company of diversity, different ideas, strengths, interests, cultures and backgrounds and these bring enriched perspectives.

We encourage healthy debate and differences of opinion.


We are accountable

What do we mean?

We are comfortable about being called to account through a number of lenses; Personal, Professional, Environmental, Ethical, and Social.

We make sustainable choices.

We strive to be generous, participative, and proactive in the communities in which we operate.

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